Job Description

In this role you will support HR professionals, internal key partners, and partner with our best-in-class technology team to provide exceptional customer support and HR systems solutions.

We'll trust you to:

• Troubleshoot HR system issues that are escalated by our Global HR Service Center
• Analyze issue trends and propose solutions
• Provide assistance to users of HCM applications (Workday, proprietary HR systems)
• Maintain and setup Workday foundational configurations (i.e. Companies, Job Profiles)
• Administer mass data loads (EIBs)
• Assist with designing and delivering end user training
• Draft business requirements documents and end to end process flows
• Maintain a deep understanding of the complete employee life cycle
• Support system testing functionality and issues resolution
• Develop relationships with key stakeholders and subject matter experts
• Partner with internal technology teams to resolve issue

You'll need to have:

• A Bachelor’s Degree
• 2-3 years HR experience preferably on a HR Information Systems team
• Workday experience
• Strong customer-focus and consultative approach when collaborating and communicating with Human Resources, Global People Services and Engineering
• A creative mind with the ability to bring new ideas
• Excellent written and verbal interpersonal skills
• A preference for working with a collaborative team where you will naturally share ideas