Job Details

Salesforce Business Analyst

Albany, CA | Contract to Hire

Job ID:

121-002SBA

Duration:

Long Term

Experience:

3-5 years

Career Level:

Senior Level

Compensation:

$60 to $65 Per Hour

Industry:

Capital Markets

Job Description

The Salesforce Business Analyst will play a critical role in the organization by translating business requirements and business data into meaningful insights, automation and process improvement. This role straddles both the Global Infrastructure, Product and Finance functions to connect and drive insights across teams. To succeed in this position, you must be analytical, detail-oriented, curious, have strong business acumen and the ability to manage multiple projects simultaneously. In return, you’ll be given the opportunity to collaborate with an outstanding team to drive exceptional business results and continue to grow our company.

Responsibilities

  • Support and enhance the Global Infrastructure Salesforce instance and future business operation technologies
  • Assist with project/program management, including project plans, documentation, stakeholder communications
  • Encourage adoption of new functionality by deploying training and documentation
  • Communicate and document new features, enhancements, and changes
  • Develop recommendations and provide insights based on analytical findings
  • Assist as a primary point of contact for Salesforce and reporting-related questions
  • Provide Salesforce support and training to new and current team members
  • Effectively manage time and prioritize workload across multiple Salesforce project initiatives
  • Bachelor’s degree or 5+ years of related work experience
  • 2+ years experience with Salesforce or equivalent CRM tool
  • Demonstrated record of analytical problem solving skills
  • Strong interpersonal, written and verbal communication skills
  • Ability to successfully manage multiple competing priorities simultaneously
  • Must have high attention to detail, be well organized and be a self-starter.
  • Comfortable operating in a fast-paced, ambiguous environment
  • Able to take on other duties as required

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