Job Details

Technical Support Specialist

Livingston, NJ | Contract

Job ID:

0309-031TSS

Duration:

Long Term

Experience:

2-3 years

Career Level:

Senior Level

Compensation:

DOE

Industry:

Banking

Job Description

JOB DESCRIPTION

This role of the analyst will be to provide support for capital markets which is part of the corporate finance business of the client. The analyst will also work with management to create a support model for the derivatives trading platform. The successful candidate should have capital markets experience with specific experience in derivatives as well as support experience.

Responsibilities:

  • Act as a liaison between the business and the Information Technology technical team in developing the reports– translating business needs into technical requirements
  • Capital markets support experience with expert knowledge of derivatives trading & settlement lifecycle
  • Experience in supporting a vendor software product
  • Demonstrates a collaborative approach
  • Ability to coordinate vendor system changes
  • Ability to coordinate changes upstream and/or downstream of application
  • Ability to work with trading desk and operations team
  • Technical knowledge to interface with technology support for the vendor and other systems downstream
  • Problem resolution when outages or issues arise

Preferred Skills:

  • Strong communication skills
  • Strong problem solving skills
  • Must be team oriented, detail oriented, and results driven

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