Lead the research portion of a project, synthesize insights, translate these findings to catalyze design and strategic decisions, and collaborate with the team to turn those findings into powerful design and stories.
Going beyond simply capturing insights, you will be using them to inspire your teams and clients, thereby putting design in motion.
Minimum of 7-10 years of qualitative research experience culminating in a sound ability to scope a research process, gather insights from secondary research, lead fieldwork, and conduct in-context interviews and observation.
Experience using quantitative methods in an applied, professional context to drive insight and understanding in service of design and decision making.
Experience drawing from a variety of research methods–interviews, observation, diary studies, prototyping, surveys, user testing, and experiments–at different stages of the design process: to encourage early design work, inform the initial opportunity, collect formative feedback to support iteration, and validate a go-to-market solution.
Outstanding communication and storytelling skills. Proficiency in multiple media for storytelling–while grounding storytelling in research–a bonus.
In addition you have
The ability to bring your personal interests and passions to the role to provide a unique perspective to research–whether from modern art, trends in architecture, 19th century history, cultural anthropology, or whatever gets you going
Openness to learn from people who are much different than you and a willingness to challenge your own assumptions
A desire to keep digging into insights, going beyond the obvious to identify what is truly outstanding or different about what you’re seeing in the world
Evidence of a voracious appetite for experimenting with new tools and technologies that push learning in new directions, reach people in new ways, or complement depth of insight, with scale
Proficiency and confidence in inspiring teammates and clients with user-driven rationale along with the experience not only to tell stories, but translating insights into actionable ideas/design
Ability to work flexibly and efficiently, exercising a balance between research rigor, extreme organizational skills, and inspiration
High comfort level in working within a proactive culture and navigating ambiguity; Openness to critique from other disciplines and curiosity to learn from a spectrum of perspectives