Collect and analyze business requirements and design, implement and customize business system and standard operating procedures accordingly.
Design, develop and implement business intelligence solutions and computer systems to meet business requirements within time and cost constraints.
Configure and validate HR Technology applications in SaaS Workday Cloud solution using functional system configurations, business process configurations and Enterprise Interface Builder web service tool. Talent /Performance Management and Learning/Development experience related to Workday system is desired.
Facilitate review sessions with functional owners, subject matter experts and end users.
Configure and perform performance tuning, optimization and testing of business processes and building reports.
Work on complex service oriented architecture design and implementation for various business operations
Develop plans for system operations and technical procedures for cost-effectiveness and clarify program objectives using optimization analysis.
Assist with global HR system projects.
Conduct gap/root cause analysis to find gaps & recommend alternatives to streamline process flows.
Document issue resolution in Incident tracking system (Remedy and Salesforce)
Work closely with the project team to track issues through to resolution and resolve queries.
Responsible for compliance with applicable Corporate and Divisional Policies and procedures.
Experience, Skills desired:
Solid understanding of business processes in ERP
System support experience in Workday Human Capital Management,
Solid understanding to assess and design ERP internal controls.
Strong analytical and technical skills
Must have excellent verbal/written communication, user interaction & interpersonal skills and work well in a team environment.