Assist with gathering and developing formal business requirements, including but not limited to rollout of new functionality such as HCM, ATS, Absence, Talent and Performance, Onboarding, Succession Planning, Learning, Compensation, Adv. Compensation etc.
Acts as liaison with business stakeholders and represents the HR team in design and modification efforts with internal IT staff.
Tracks all requests and bugs in the system; periodically analyzes the data to identify trends; and reports findings and recommendations to management for improvement; works collaboratively with IT and the Human Resources team to troubleshoot, research, and escalate issues as necessary, proactively keeping end-users aware of status and taking responsibility for ensuring that outstanding issues are addressed in a timely manner.
Serve as system administrator for all HR systems including providing desk support, handling user setups and changes, and developing and running ad-hoc reports through reporting tools specific to application.
Analyze, design, test, implement and support innovative HR technology solutions
Support related data interfaces with third party payroll and benefits platforms, including research and troubleshooting as needed to assure proper operation of the systems and compliance with internal controls
Support core HR business processes including design and rollout to support process changes, maintenance and configuration of existing processes, notifications, procedures, and training.
Design, document, implement and monitor ad hoc and ongoing reports in all HR systems that accurately reflect internal business requirements and capture required data that can be analyzed to manage business operations for ongoing continuous improvement.
Work closely with HR and the Data Analytics team to deploy reporting/analytic capabilities that enhance accuracy and efficiency and insights in a timely and effective manner.
Perform functional testing on all aspects of enhancements, modifications, new processes and related HR system changes
Act as a subject matter expert for Workday platform
Able to troubleshoot and Update all / any Workday modules via tickets and issues
Perform and maintain all existing and work on new technical details for all workday modules
Required Skills and Experience:
3-5 years of experience configuring HRIS platforms may include HCM, Benefits, Payroll, Talent and Performance, Time Tracking, Absence, Compensation, Advance Compensation, LMS, Integrations and Recruiting (Recruiting and HCM knowledge is essential).
Experience working with HR organizations and has moderate understanding of fundamental HR practices
Discipline to work with highly confidential information and ability to critically analyze data input/output for accuracy and effectiveness.
Ability to quickly learn new systems and tools
High degree of initiative and timeliness in delivering work output.
Strong oral and written communication skills and can support HR positions relative to HRIS issues.
Proven record of accomplishment prioritizing and handling multiple tasks and projects in a fast-paced and challenging environment.