Job Details

Salesforce Business Analyst

New York, NY | Contract

Job ID:

888-001SBA

Duration:

Long Term

Experience:

3-5 years

Career Level:

Senior Level

Compensation:

DOE

Industry:

Capital Markets

Job Description

You will be joining the Applications group focusing on leading cloud technology based solutions like SFDC, Google, Pegasystems and other emerging Cloud Applications.

Key Responsibilities

  • Work with Delivery Lead/Project Manager to maintain and coordinate communication with the customer/client throughout each project.
  • Work with the project team to gather the business and functional requirements, by scoping defining, and prioritizing requirements.
  • Mapping functional requirements to Salesforce.com features and functionality.
  • Understand and document requirements for configuring, testing and launching our CRM solution.
  • Understand CRM requirements and Identify product requirements for future enhancements.
  • Critically evaluate information gathered from multiple sources, reconcile inconsistency and break down high-level information into details.

Basic Qualifications

  • Minimum of 4 years’ Business Analysis experience
  • Minimum of 2 years’ experience with Service Cloud and/or Lightning
  • Minimum of 2 years’ as a Salesforce administrator or Salesforce App Builder.
  • Minimum of 2 years’ Experience implementing CRM solutions from start to finish, including the creation of business requirements and other formal documentation.

Preferred Qualifications

  • Experience working with sandbox and production environments to manager the distribution of system functional or process changes