Job Details

Data Center Operator

Livingston, NJ | Full time

Job ID:



Long Term


2-3 years

Career Level:

Senior Level




Capital Markets

Job Description


Data Center Operator will provides monitoring, problem escalation, job scheduling and tape management services for the various Client’s Data Centers.

Job Responsibilities:

  • Support and monitor production environments 24x7x365.
  • Support daily tape library vaulting using Veritas software.
  • Manage daily job streams using Control/M to monitor applications and submit jobs.
  • Manage and monitor daily Unix applications using Unix commands.
  • Use Automated Operations tool (Control/O) to code rules to enhance application availability. Perform level 1 problem determination.
  • Escalate production issues in a timely manner.
  • IPL Mainframe systems independently without supervision when requested.
  • Interface with Production Support and System Administration groups.
  • Work with Application Support teams to recover from batch and script failures.
  • Ensure all production issues are properly recorded in Service Now.
  • Use Service Now to generate customized reports.
  • Look to continuously improve the department efficiency and enhance customer support.
  • Meet or exceed Service Level Agreements.
  • Participate in upgrades and testing of products used by department.
  • Ensure Operations remains in compliance with SOX data center controls.

Participate in offsite Disaster Recovery tests.